Privacy Policy
Last updated: 08/28/2025
Hands (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website (planwithhands.com), mobile applications, and related services (together, the “Services”).
1. Information We Collect
We may collect the following types of information when you use Hands:
Account Information: Name, email address, password, organization name, and other details you provide when creating an account.
Usage Data: Information about how you interact with the Services, such as features used, actions taken, and device identifiers.
Communications: Messages, comments, or support requests you submit through the Services.
Device & Technical Information: IP address, browser type, operating system, app version, and crash logs.
2. How We Use Information
We use the information we collect to:
Provide, operate, and improve the Services.
Communicate with you, including sending important updates and notifications.
Personalize your experience and support team collaboration features.
Monitor usage and detect/prevent fraud, abuse, or security issues.
Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information in these cases:
Service Providers: With trusted third-party vendors (such as hosting, payment, or analytics providers) who help us operate the Services.
Legal & Safety: If required by law or to protect the rights, safety, or property of Hands, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of company assets.
4. Data Retention
We retain personal information as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer period is required by law. You may request deletion of your account and associated data at any time.
5. Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
6. Your Choices
Account Settings: You can update or delete certain information in your account at any time.
Communications: You may opt out of non-essential emails by following the unsubscribe instructions.
Access & Deletion: You may request a copy or deletion of your personal data by contacting us (see Section 8).
7. Children’s Privacy
Hands is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us to have it removed.
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Hands / FlawlessIQ LLC
📧 [email protected]
🌐 planwithhands.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version with a new “Last updated” date.